After Sales Support

L3 ExMac Automation’s priority is to resolve issues as quickly as possible when a request for assistance or parts is received. Response is immediate, and with the ability to call on a wealth of experienced engineers and a vast stock of standard component parts, we are able to provide a first class after sales support.

With years of experience maintaining and servicing automated materials handling systems for some of the world’s leading organisations, we can confidently claim that L3 ExMac’s after sales support is totally focused and second to none.

A concise Operating & Maintenance Manual is provided on completion of every project, to assist operators and maintenance personnel in the day-to-day use and care of the system.

A 12 month warranty is offered as standard on all systems and equipment supplied. Extended warranty agreements are available on request.

A  variety of maintenance contracts and operator and maintenance training programmes, and a 24/7 telephone hotline and call-out facility, are also available.

 

Service contract example

  • 24-hour service
  • Free audit to all new service contract customers
  • Spare parts

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